30-day money-back or product-exchange guarantee

Green Nutrition and Herbalife guarantee the quality of products that carry the Herbalife name and certifies that they meet high standards of freshness and purity.

We are confident that all our retail customers will find the products satisfactory in every way. However, and without prejudice to the customer’s statutory rights, if for any reason, you as a customer are not completely satisfied with any Herbalife product purchased from us, you may request a refund or product exchange from us within 30 days from the date you receive the product.

You will be asked for the unused portion of the product, the original product labels, or the empty product containers, along with a copy of the order confirmation form. The product will be collected from you and a refund or product exchange will be granted. Please note that the shipping fee, if applicable, is not included in the refund.

The guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.